Updated: May 2026
Safety, Compliance, and Peace of Mind
In luxury travel, true peace of mind comes from knowing that every detail, especially safety, is managed to the highest possible standard. At Gili Islands Voyages, a Juara Holding Group company, safety is not merely a protocol; it is our most profound commitment to our guests, our crew, and our partners. We operate with full transparency and adhere to a rigorous framework of national and international safety standards, ensuring every voyage is as safe as it is spectacular.
Official Licensing & Corporate Governance
We are a fully licensed and registered Indonesian entity, compliant with all national laws and regulations. This provides a foundation of accountability and professionalism.
- SIUP PARIWISATA: We hold a valid Tourism Business License (Surat Izin Usaha Perdagangan – Pariwisata) issued by the Indonesian government, authorizing us to operate as a full-service tour and travel provider.
- NPWP (Nomor Pokok Wajib Pajak): As a registered taxpayer, we contribute to the national economy and operate with financial transparency.
- Juara Holding Group Oversight: Our operations are backed by the corporate governance and financial stability of our parent company, Juara Holding Group, ensuring long-term reliability.
- BPJS Ketenagakerjaan: All our Indonesian employees, including vessel crew, are enrolled in the mandatory national social security and health program, ensuring they are protected and cared for.
Maritime Safety & Vessel Standards
Our maritime operations are overseen by our expert Head of Maritime Operations and meet or exceed all regulatory requirements.
- Ditjen Perhubungan Laut Compliance: Every vessel in our curated fleet is registered and certified by the Directorate General of Sea Transportation, undergoing regular inspections for seaworthiness.
- STCW Certified Crew: All our captains and key crew members hold internationally recognized STCW (Standards of Training, Certification and Watchkeeping for Seafarers) certifications.
- Advanced Safety Equipment: Vessels are equipped with modern safety gear, including SOLAS-approved life rafts, EPIRB (Emergency Position Indicating Radio Beacon), GPS navigation, VHF and satellite phones, and comprehensive first-aid and medical oxygen kits.
- Regular Drills & Training: Our crews conduct frequent, documented safety drills for emergency scenarios, including man-overboard, fire, and vessel evacuation procedures.
Operational Protocols & Emergency Preparedness
We have robust systems in place to manage all aspects of a voyage safely and efficiently.
- 24/7 Shore Support: Our land-based operations team is on call 24/7 to provide logistical support and coordinate responses to any situation.
- Emergency Action Plan (EAP): We have a detailed EAP that includes protocols for medical emergencies, severe weather, and technical issues. This includes direct lines of communication with BASARNAS (the National Search and Rescue Agency) and international medical evacuation services.
- Weather Monitoring: We continuously monitor weather forecasts from the BMKG (Indonesia’s Meteorology, Climatology, and Geophysics Agency) and will alter itineraries without hesitation to ensure guest comfort and safety.
- GPS Vehicle & Vessel Tracking: All our ground transport vehicles and primary vessels are equipped with GPS tracking, allowing for real-time monitoring by our operations center.
Partnerships & Accreditations
Our commitment to safety extends to our partners, who are vetted through our rigorous methodology.
- IATA Accredited Partners: We work exclusively with IATA-accredited agents for all air travel, ensuring compliance with global aviation standards.
- Garuda Indonesia Partnership: Our close working relationship with Indonesia’s national airline ensures smooth and reliable transfers for our guests arriving at Lombok International Airport (LOP).
- PADI Certified Dive Operations: All diving activities are conducted with PADI 5-Star Dive Centers, ensuring the highest standards of dive safety, equipment maintenance, and professional instruction.
Your safety is the silent, unwavering promise behind every breathtaking view. For any further questions about our safety and compliance standards, please contact us at bd@juaraholding.com.
Continue exploring Gili Islands Voyages:
Our Gili Islands Voyages Service ·
Meet Our Team ·
Editorial Standards ·
Methodology ·
Sustainability ·
Safety & Compliance
